Help

Straight answers, including the ones that are no.

Getting it

Do I need an account?

No. No account, no sign-in, no licence key. Download it and open it.

Which systems does it run on?

Windows 10 and 11, 64-bit. There is no macOS or Linux build today.

Is there a free trial?

Pricing is not settled yet, so there is nothing to trial against. When it is, this page will say so plainly.

Windows says it will not run the installer. What is that?

SmartScreen, because the installer is not code-signed yet. Choose More info, then Run anyway — and know that we would rather that warning were not there.

How it works

Does my code or my data leave my machine?

Your files stay on your disk. What is sent to the model is the context needed to answer — the parts of files being worked on, command output, and what you typed. Eshlon does not store your work.

Does it work offline?

The application and your files are local, but the model is served over the network. Without a connection, there is no model.

Can it run commands on my computer?

Yes, and that is much of the point. The approval control in the composer decides whether it asks first. Start with approvals on if you would rather see each one.

Which model does it use?

One model, called Eshlon 1.0, at three levels of reasoning effort. There is no model picker and no API key. We did not train it, and we are not going to imply we did.

The agents

What is the difference between the agents?

Build ships software. Slides makes decks. Docs writes long documents. Deep Research reads widely and writes it up. Swarm splits a job across many workers. Each has its own instructions and its own idea of finished.

Which one runs if I do not pick?

Build. It is the default.

Can I switch agent mid-conversation?

No. The agent is fixed for a conversation, because switching would change the instructions underneath work already in progress.

How long can a swarm run?

Hours. Three-hour runs are the case it was built and tested for.

Plugins

How many connectors are there?

Seventy-five, generated from the official MCP registry rather than hand-written.

A plugin says installed but not connected.

Those are two different things. Installing adds it to your configuration; connecting signs you in. Press Connect. Eighteen connectors need no sign-in at all.

A plugin installs but will not connect.

Usually a credential the vendor did not declare in its listing. Every installed plugin has a credentials editor on its page — add the key it wants and reconnect.

Some plugins will not sign in at all.

Fifteen currently cannot. Their providers require a pre-registered application instead of letting one register itself. That is provider policy rather than a bug, and it is being worked on.

Why is a tool I use missing?

Usually because the vendor has not published an MCP server. Several large ones have not. If it is not on the shelf it generally does not exist rather than having been left out.

Output

What formats can it export?

Decks as PDF, PPTX, PNG and SVG. Documents as PDF.

Can it write Word or Excel files?

No. It can read them; there is no writer for either. The site used to claim otherwise and that was wrong.

Can I use my own PowerPoint template?

Not today. There are seven built-in themes and an editor for adjusting the result.

Where do generated files go?

Into the folder you are working in, like any other program.

When something breaks

It looks frozen.

Check the swarm panel if a swarm is running — six workers run at a time and the rest queue, so a quiet conversation usually means every slot is busy. A long command with no output can also look stalled while it is working.

A long run stopped partway.

This used to happen for a real reason: a watchdog restarted the engine when a health check went unanswered, and a busy engine does not answer health checks. That capability was removed. If a run still stops, it is a bug worth reporting.

How do I report a problem?

Contact details go here once support is set up. Until then, if you know how to reach us, do.